Cycle Time KPI

Measuring avg. time between start and end of each stage of the process is key for identifying bottlenecks.

KPI Cycle Time

Please check recording below with the KPI configuration that uses Performance Objectives dashboard gadget for JIRA. It uses for cycle start “Create” date and for the end “Resolve” date.

KPI Cycle time

Following 3 min JIRA configuration will help enriching the JIRA data analyses data and to build new KPIs based on it.