3 testing metrics in 3 minutes

Capture new JIRA workflow event metrics to enhance "Quality Assurance" team performance objectives.

  • Test Iterations : Number of times issue was in testing. Enabling to track the time lost in iterations and combined with "Resolution" (e.g. "Duplicate","Cannot reproduce", "Not a defect") to set objectives improving punctuality of Quality Assurance and/or Development team.
  • Tested by : The user that resolved / transitioned issue from "Testing" status to "Done" (or "Resolved", "Closed").  Enabling to segment performance objectives by QA user and set individual ones.
  • Testing Start: The time when issues was moved in status "Testing". Enabling to set objective based on Avg. time between events for issues in status testing.