- All KPIs
- Development KPIs
- Operations KPIs
- Project Delivery KPIs
- QA KPIs

Support requests report by time of day
Performance Objectives: Charts for Jira app empowers you to generate tailored support requests repor...

Defect Removal Efficiency (DRE)
This is a widely spread KPI adopted by many agile teams. Measure and track it directly on your Jira ...

SLA Breaches per team, per assignee
Track SLA breaches per team and/or per assignee with Performance Objectives: Charts for Jira app. In...

Mean Time to Resolve (MTTR)
Define which events you want to analyze and track the average time to resolve any set of JIra issues...

Cycle Time KPI
Cycle Time is defined as the time spent working on an issue and is calculated as the time between th...

First Response Time (FRT)
Measure and improve your customers satisfaction with the various KPIs you can track in your Jira wit...

Decrease the number of cycles in a workflow
The ‘Cycles in Status’ metric, available in the Performance Objectives: Charts for Jira ...

Max Issue Age KPI
KPIs, or Key Performance Indicators, are essential metrics used to measure and evaluate business per...

Dynamic goal-setting with Moving Average
The Performance Objectives: Charts for Jira app provides a distinctive and valuable feature called M...

PoP % Change KPI
Set PoP (Period over Period) goal as % of Change, compared to previous period. The goal might be set...

Created vs Resolved vs Any Date Field Report
Created vs Resolved report is one of the most used in Jira. In addition to the built-in gadget Creat...

First Contact Resolution (FCR)
The KPI measures the percent of the requests / issues resolved on first interaction with Support tea...

% of High Severity Defects KPI
The percent of high severity defects is another good metric to be tracked. It takes ratio between is...

Bugs missed by engineering KPI
A good KPI to track using your Jira data is number of defects raised outside the engineering team. M...

Complexity vs. Performance KPI
Check the average time of delivering Stories with certain complexity and evaluate their estimation a...

PoP Improvement KPI
Set PoP (Period on Period) goal as % of Total improvement compared to previous period. The example K...

Agile Team Velocity KPI
Analyze team velocity in Jira with Performance Objectives app and set Target as % of Moving average ...

Time Spent in Rework KPI
Measure and track time spent in rework in Jira with Performance Objectives app and add the report to...

Personal Velocity KPI
Create personal velocity report in Jira and set individual target aligned with capacity, availabilit...

% of Total Story Points KPI
Set a target per individual as percent of total Story Points that a whole team achieves during multi...

Punctuality of reported defects
Set goal to decrease reported false-positive cases by QA team. Improve QA’s capability of find...

Budget vs. Actual
Track reports such as ‘Budget vs. Actual’ for cost of work or any other formula-built co...