Find out which hours of day are busiest with support tickets in Jira and make better planning for your shift…
This is a widely spread KPI adopted by many agile teams. Measure and track it directly on your Jira dashboard…
Track SLA breaches per team and/or per assignee with Performance Objectives: Charts for Jira app. In this article you will…
Define which events you want to analyze and track the average time to resolve any set of JIra issues for…
Cycle Time is defined as the time spent working on an issue and is calculated as the time between the…
Measure and improve your customers satisfaction with the various KPIs you can track in your Jira with Performance Objectives: Charts…
Use ‘Cycles in Status’ metric in Performance Objectives app to analyze cycles in certain statuses of your workflow. There are…
Use Time since metric in Performance Objectives app to track how much time have passed since certain event date. This…
Moving Average is available as a target calculation in Performance Objectives app. The feature is present in Performance Objectives and…
Set PoP (Period over Period) goal as % of Change, compared to previous period. The goal might be set as…