Measuring avg. time between the start and the end of each stage of the process is key to identifying bottlenecks.…
The percent of high severity defects is another good metric to be tracked. It takes ratio between issues with high…
This is a widely spread KPI adoped by many agile teams. The formula to measure looks as follows: DRE =…
A good KPI is to track number of defects raised outside the engineering team. Most of them are likely end-user…
Use Moving Average as calculated as target from current or other metric. Preview of the config screen: Recording: Please check…
Set objective to decrease time spent in rework. The goal might be defined as follows: “Max 15% of time spent…
Set goal to decrease reported false-positive cases by QA team. Improve QA capability of finding and describing stable reproduce patterns.…
Decreasing the number of cycles in a workflow by setting KPI which tracks the number of times an issue gets…