Measuring avg. time between start and end of each stage of the process is key for identifying bottlenecks. Please check…
The percent of high severity defects is another good metric to be tracked. It take ratio between issues with high…
This is widely spread KPI adoped by many agile teams. The formula to measure looks like following: DRE = (A…
A good KPI is to track number of defect raised outside engineering team. Most of them are likely end user…
Set objective to decrease time spent in rework . The goal might be defined as follows: “Max 15% of time…
Set goal to decrease reported false-positive cases by QA team. Improve QA capability of finding and describing stable reproduce patterns…
Decreasing the number back-and-forth in workflow by setting KPI that tracks number of times issue get returned in certain status.…