KPI Examples – Performance Objectives for JIRA

Set goal to decrease reported false-positive cases by QA team. Improve QA capability of finding and ...

Set PoP (Period on Period) goal as % of Total improvement compared to previous period. The example K...

Set PoP (Period over Period) goal as % of Change, compared to previous period. The goal might be set...

Set individual target aligned with capacity, availability, seniority of a certain developer and trac...

Use Moving Average as calculated as target from current or other metric. Preview of the config scree...

Set target as % of average time from ‘Start Progress’ to ‘Resolve’ events an...

Set the metric to track the time since certain date, e.g. Created, Updated, Resolved, etc., and defi...

Track and improve your customer satisfaction with the various KPIs you can create with the Performan...

The KPI measures the percent of the requests / issues resolved on first interaction with Support tea...

This is a widely spread KPI adoped by many agile teams. The formula to measure looks as follows: DRE...

Set objective to decrease time spent in rework. The goal might be defined as follows: “Max 15%...

Decreasing the number of cycles in a workflow by setting KPI which tracks the number of times an iss...

Measuring avg. time between the start and the end of each stage of the process is key to identifying...

Explore correlation of trends of any date events that are stored as fields in the JIRA issues. Build...

Check the average time of delivering Stories with certain complexity and evaluate their estimation a...

A good KPI is to track number of defects raised outside the engineering team. Most of them are likel...

Track reports such as ‘Budget vs. actual’ for cost of work or any other formula built co...

Target as % of moving average (MA) of Story Points that a team completes for a multiple sprints peri...

Set a goal as percent of total Story Points of that whole team achieve during multiple Sprints. As s...

The percent of high severity defects is another good metric to be tracked. It takes ratio between is...