Support requests report by time of day

Performance Objectives: Charts for Jira app empowers you to generate tailored support requests reports that perfectly align with your specific requirements. With this app, you can create comprehensive reports based on various timeframes, such as by time of day, day of the week, or week of the month. These reports enable you to identify the busiest periods for support tickets, allowing you to plan shift coverage effectively and enhance your overall support operations. Whether it’s analyzing support ticket data in Jira or focusing on support tickets in Jira Service Management (JSM), this app equips you with the tools to gain valuable insights and make informed decisions.

Continue Reading →