Time since Metric/ Age of …

Performance Objectives: Charts for Jira offers extensive support for dynamic fields and metrics, facilitating comprehensive time-tracking Jira reporting. Among the powerful metrics available is ‘Time since,’ which enables you to track the time elapsed since a specific date field, such as ‘Created,’ ‘Updated,’ ‘Resolved,’ in Jira, and more. For a comprehensive list of date fields compatible with the ‘Time since’ metric, please scroll down to the bottom of the page.

Now, let’s delve into some sample chart configurations utilizing the ‘Time since’ time field.

Track Open Issues Age with ‘Time Since’ Metric

Analyzing and tracking open issues age with the ’Time Since’ metric not only ensures better issue management but also leads to more efficient workflows, improved team accountability, and data-driven decision-making.

In our example chart, we’ve selected the ‘Time Since’ field as the ‘Display By’ option. We are measuring the time elapsed since the creation of open issues, as defined in the data source, and have opted for custom slot splitters formatted in days for the chart bars. Furthermore, we’ve chosen to stack the chart by ‘Status’ to gain additional insights.

Combining ‘Time Since’ Metric with Target Feature for ‘Max Issue Age’ KPI Report

The Performance Objectives app goes beyond tracking elapsed time by offering the option to define a ‘max issue age’ target. Slot splitters and target feature are what sets our app capabilities apart the native Jira Time Since Issues chart, where those options are missing.

Targets feature allows teams to establish performance objectives related to issue age and ensures that timely resolutions are achieved. By combining the ‘Time since’ metric and a target for max issue age, businesses can optimize their performance, proactively identify and address bottlenecks, and significantly improve workflow efficiency. 

In our sample KPI report, we’ve specified the open issues from the data source. We’ve employed the ‘Time Since’ – Created metric, measured in days, for detailed analysis. The ‘Display By’ parameter is configured to ‘Issue Summary’ to provide further insight into the characteristics of the issues. Additionally, we’ve enabled the ‘Target’ feature, set it to ‘Fixed,’ and established a fixed threshold of 3 days. Exceeding this target is considered undesirable:

Date Fields Supported by Time Since Metric for Enhanced Time-Tracking in Jira

Field Name
Usage
Compatibility

1.
Approval Completed
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
2.
Approval Created
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
3.
Assignee change date
calendar_month
F
lock_open
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history

4.
Actual end
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history

5.
Actual start
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history

6.
Created
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
7.
Date of first response
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
8.
Due date
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
9.
First date in status
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
10.
First date flagged
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
11.
First date in assignee
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
12.
First sprint start date
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
13.
First work log
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
14.
Flagged change date
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
15.
Last viewed
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history

16.
Last date in status
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
17.
Last date flagged
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
18.
Last date in assignee
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
19.
Last dev commit date
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
20.
Last sprint end date
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
21.
Last work log
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
22.
Planned end
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
23.
Planned start
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
24.
Resolved
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
25.
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
26.
Status Category changed
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
27.
Status change date
calendar_month
F
lock_open
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history

28.
Satisfaction date
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
29.
Start date
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
30.
Target end
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
31.
Target start
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
32.
Updated
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history
33.
Work logged
calendar_month
F
stacked_bar_chart
area_chart
donut_small
ssid_chart
shape_line
scatter_plot
space_dashboard
join_full
blur_on
history

Refer to a full list of metrics and fields supported by the app in our Configuration Overview.

Related articles: Time in statusTime in assigneeTime betweenWork calendars.

Additionally, in our KPI examples section, you can access detailed instructions on creating various KPI reports, including the Max Issue Age KPI report, among numerous others.

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