Define metrics as time difference between any 2 date fields in Jira. Show results in hours or days and choose the type of calculation: sum / average / moving average. Use the numerous customization options to build your custom report with Performance Objectives app.
Please check configuration screen with ‘Time between’ metric selection options
Please check the recording below with basic usage of the ‘Time between’ metric.
Please find some examples of KPI reports based on Time Between metric: Mean Time to Resolution, Cycle Time Report, First Response Time.
Related topics: Cycles in status, Time in assignee, Cycles in assignee, Time between, Time since, Work calendars.